Working out what to do first when someone dies can seem overwhelming. Besides letting family and friends know, there are several organisations you need to notify when a person has passed away. This guide breaks down what you need to do as soon as possible, as well as in the weeks and months after someone dies.
As soon as you can, you will need to get a medical certificate, register the death and arrange the funeral.
You don’t need to deal with the will, money and property straight away. When you’re ready, read our guides ‘Sorting out the estate when there is a will’ and ‘Sorting out the estate when there isn’t a will’.
Immediately, unless there is a coroner’s inquest where the certificate is issued after this.
If the person died in hospital, the hospital will give this to you. If the person has died at home, you should call the person’s GP.
The certificate is free.
Within five days for England, Wales or Northern Ireland; within eight days for Scotland.
If there’s a coroner’s inquest (or procurator fiscal if in Scotland) registration is delayed until the inquest concludes.
Depending on which country the deceased lived in, you must register the death at:
Registering a death is free. However, to get a certificate you’ll pay £4 in England and Wales or £8 in Northern Ireland.
The cost does rise if you later decide you want more copies. We suggest getting additional copies, as it’s usually cheaper and easier to do so at this point.
This lets you deal with several organisations at the same time, instead of having to wait for your only copy to be returned before you can deal with the next one.
You need the following information for the person who died:
If available, you should also take their:
You should also bring identification (e.g. a driving licence) to show proof of your identity.
Once you have registered the death, you can arrange the funeral. Most people do this through a funeral director, but it’s also possible to arrange the funeral yourself.
Once you’ve arranged the above, you need to start telling various organisations about the death.
As soon as possible.
If you were privately renting together and the lease is in the deceased’s name, you’ll need to let the landlord know and ask for it to be transferred to your name.
You’ll also need to have your name transferred for any bills or payments.
Organisations might include housing associations or council housing offices, mortgage providers, employers and utility providers.
Contact each organisation.
As soon as possible after receiving the death certificate.
You can use the Tell Us Once service to notify the above government departments at the same time.
The service is offered by most local authorities in England, Wales and Scotland, but not in Northern Ireland.
If the Tell Us Once service is not offered by your local authority, then you’ll need to notify these departments individually.
The service is free.
You will need to provide the following information:
If available, you should also provide:
As soon as possible after receiving the death certificate
By post. See the following links for details of where to send these documents:
Ideally, as soon as possible after receiving the death certificate, or within a month of the death.
Insurance company, bank or building society, credit card companies, utility companies, pension provider and any other companies that owed money to the person who died or were owed money by them.
By calling the company, visiting the local branch (for banks or building society), or by visiting their website, where they might have an online form that you can complete.
Free to notify these companies. But the person who died might have had outstanding debts or payment arrangements with these companies that need to be settled.
You will need official copies of the death certificate when dealing with these companies.
You’ll also need to give the contact details of the executor or administrator of the estate.
You can find out more about what to do when someone dies at:
You can find out more about financial help at this difficult time in our guides:
Dealing with the death of someone close to you can seem overwhelming.
Your GP or your local religious or community group is often a good place to start to looking for support in dealing with bereavement.
There are also a number of organisations that offer support to help you deal with your grief: