About us

The Money Advice Service helps people manage their money. We do this directly through our own free and impartial advice service. We also work in partnership with other organisations to help people make the most of their money. We are an independent service, set up by government.

Money advice

Our free and impartial money advice is available online, over the phone (Tel. 0300 500 5000) and by web-chat, in printed guides, and face to face through a UK-wide network of Money Advisers. Our Ask Ma campaign is letting millions of people know about our new free service.

We also work with other organisations to make our content available for free where this is helpful to their customers, clients, members, followers or employees. For more information, please contact partners@moneyadviceservice.org.uk or visit Partners.

Debt advice

We work with partners to make debt advice easier and quicker to access, and to improve standards and quality across the sector. We are a major funder of free face-to-face debt advice across the UK. See Debt Advice for more information.

Financial capability

We are the UK statutory body for improving people’s understanding and knowledge of financial matters and their ability to manage their own financial affairs. In this capacity we work with, support and provide expertise to other organisations in the financial services industry, the third-sector, across government and elsewhere.

Instilling good money management habits at an early age is particularly important. Our work with young people is focussed on how best to support parents of young children, and on meeting the needs of young adults as they begin to make financial decisions for themselves.

We are currently leading the development of a UK strategy for financial capability which will inform and coordinate the activities of the many organisations who share an interest in improving people’s financial well-being.

For further information, please contact external.affairs@moneyadviceservice.org.uk.

In this section:

Background l Our board l Debt advice l Oversight, accountability and funding