Media comment: Money Advice Service comments on FCA Financial Lives Survey 2017
Commenting on the FCA Financial Lives Survey, David Haigh, Director of Financial Capability at the Money Advice Service said:
“Financial capability and vulnerability are complex, systemic issues that can’t be fixed by one organisation. The Financial Lives Survey is an important step forward in providing new insights into needs and pressures on UK consumers and where the regulator, the industry and third sector should focus their efforts.
We are excited to work with the FCA, industry and third sector partners to explore how these learnings can be put into action in services, products, guidance and advice that meet consumer needs at different life stages. Through the collaborative Financial Capability Strategy we are bringing partners together to improve financial capability in the UK, addressing all the factors that influence people’s behaviour around money: skills and knowledge, our attitudes towards money, motivation to take action, and the accessibility of products and services”.
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