Media comment: Money Advice Service responds to Citizens Advice report on household debt and debt collection

Tuesday 21 August 2018

Caroline Siarkiewicz, Head of the Debt Advice Programme at the Money Advice Service said:

‘Debt problems are experienced by one in six of us and more of us than ever are falling behind with debts to utility firms and central and local government - this report shines a useful light on this long-term trend.

Debt advice, which is available online, over the phone and face-to-face, can help people resolve these problems and more thoughtful responses to debt collection by creditors can help avoid costs spiralling out of control.

Debt advice is effective and is used by hundreds of thousands of people a year - anyone can access free, high quality advice today via our website.