Press release: Money Advice Service Q3 performance results

**4 February 2014 **

During Q3 (October to December 2013), the Service received more than 300,000 customer contacts each week, online, over the phone, through web chat and face-to-face advice sessions; and the Service’s partners provided over 3,000 free debt advice sessions a week to people in England and Wales.

In Q3 the Service provided more budgeting guidance to people than ever before - with 5,600 completions of its Budget Planner tool every week during Q3, up from 4,500 in Q2.