The Money Advice Service draft business plan 2013-14

The Money Advice Service is seeking views and comments on its draft business plan for 2013-14.

We are required, under the Financial Services Act 2010, to produce an annual business plan, setting out our objectives, priorities and budget for the year ahead. We are now seeking responses to a consultation on the draft plan from those that have an interest in our work.

Our plans for 2013/14 include:

  • continuing to develop our free and impartial service for everyone, providing money advice to people across the UK, on the web, over the phone and face-to-face.
  • targeting younger and lower income families in particular, with tailored tools, information and advice designed to more people saving, managing their debt better, preparing better for retirement, protecting their assets and providing for their dependents in 480,000 cases.
  • continuing to grant fund debt advice provision across the UK, making it quicker, better and more accessible, helping 150,000 throughout the year.
  • help young people become more money savvy, including developing tools for schools leavers and helping parents teach their children about the importance of managing money.
  • developing a new UK strategy for financial capability, providing a framework to bring together the work of organisations across the country in helping people become more financially capable.
  • providing a more efficient service, reducing our overall budget by £3 million over the year.

Please send your responses to business.plan@moneyadviceservice.org.uk by Monday 11 February 2013.

Following the consultation and final approval by the Financial Services Authority, we will publish our finalised plan in March 2013.

Download the Money Advice Service draft business plan in full (PDF)