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Money Advice Service will soon become MoneyHelper, the easy way to get free help for your money and pensions.

Coronavirus Money Guidance - Get free trusted guidance and links to direct support

Visit our support hub

Money Navigator Tool

Answer these questions to get guidance tailored to you

  • Where do you live?
  • Question 1 of 14

    What is your employment status?
  • Question 2 of 14

    Are you at risk of redundancy?
  • Question 3 of 14

    If you are self-employed, do you know what your monthly income is now?
  • Question 4 of 14

    How would you describe your household income as a result of the coronavirus crisis?
  • Question 5 of 14

    Have you used any government financial support?
  • Question 6 of 14

    Are you behind with rent or mortgage payments?
  • Question 7 of 14

    Are you behind on any of these bills?

    Choose all that apply

  • Question 8 of 14

    Have you taken out a payment break or holiday on loans or credit?

    Choose all that apply

  • Question 9 of 14

    Will you struggle to make future repayments, or have you already missed one payment, on these loans or credit?

    Choose all that apply

  • Question 10 of 14

    Have you been on a debt solution that has failed in the past 12 months?
  • Question 11 of 14

    Will you have to borrow more money to manage essential payments (like rent, food and bills) in the next few months?
  • Question 12 of 14

    Are you considering any of these ways to pay off debts or meet existing credit payments?

    Choose all that apply

  • Question 13 of 14

    Are you thinking of cancelling or reducing insurance cover because you are worried about costs?
  • Question 14 of 14

    Are your money worries affecting your mental health?

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Got a question? Our advisers will point you in the right direction.


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  • Saturday, 8am to 3pm
  • Sunday and Bank Holidays, closed


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  • Need help sorting out your debts, have credit questions or want pensions guidance?
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Contact Us


  • Give us a call for free and impartial money advice.
  • 0800 138 7777

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  • Monday to Friday, 8am to 6pm
  • Saturday, Sunday and Bank Holidays, closed