Taking control of debt, free debt advice, improving your credit score and low-cost borrowing
Renting, buying a home and choosing the right mortgage
Running a bank account, planning your finances, cutting costs, saving money and getting started with investing
Understanding your employment rights, dealing with redundancy, benefit entitlements and Universal Credit
Planning your retirement, automatic enrolment, types of pension and retirement income
Having a baby, divorce and separation, what to do when someone’s died, choosing and paying for care services
Buying, running and selling a car, buying holiday money and sending money abroad
Protecting your home and family with the right insurance policies
Taking control of debt, getting free debt advice, and how to borrow affordably
Find out if you need to borrow money and whether you can afford it. Learn how to work out the true cost of borrowing.
Where to get free debt advice, how to speak to the people you owe money to, and tips to help you pay back your debts in the right order.
Help if you're struggling with your mortgage or rent payments and information on government support if you can't pay your mortgage.
Learn about how personal loans work, better alternatives to payday loans, and help when borrowing from a credit union.
Find out how to manage a credit card, how to check your credit report, and tips on how you can improve your credit rating.
Sorry, web chat is only available on
Got a question? Our advisers will point you in the right direction.
0800 138 7777
Our general email address is
We will normally respond to your enquiry within 48 hours of receipt.