How we use cookies

What are cookies?

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, such as remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

First-party cookies

First-party cookies are set by the website, you are visiting and they can only be read by that site.

Third-party cookies

Third-party cookies are set by a different organisation to the owner of the website you are visiting. For example the website might use a third-party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example, YouTube, and these sites may set their own cookies.

More significantly, a website might use a third-party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. It is important to note that advertising cookies are not set for visitors to the Money Advice Service website.

Session cookies

Session cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent cookies

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example we use this type of cookie to store your preferences, so that they are remembered for the next visit.

How can I control my cookies?

Browser controls

You can use your web browser (eg Internet Explorer) to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a ‘private browsing’ session, and
  • install add-ons and plug-ins to extend browser functionality.

Where to find information about controlling cookies

What type of cookies do we use?

First-party cookies

We use a number of cookies in order to deliver the best service we can. The following table shows the cookies we use, their use, when they expire and their category.

Cookie name Use Typical content Expiry
_public-website_session Session identifier BAh7CEkiD3Nlc3Npb25faWQGOgZFRkkiJWY4MGQwN2Y5ZjNi ZjBhZjNkMjYxZmExNjk0MDAzZmM0BjsAVEkiE3VzZXJfcmV0dXJuX 3RvBjsARiIgL2VuL2FydGljbGVzL21hbmFnaW5nLW1vbmV5SSIQX2 NzcmZfdG9rZW4GOwBGSSIxQ0s1Qmc4dGd1dzFDTVVxYUdXNklFUk5 QaURFVkdoSlJ2ellQczlqVnhJQT0GOwBG–21c1ddf4e19d067dcb 30de32de40ea456ea1d9b5 Session
_web_tracking Session identifier (cross session) sent to IPS for user tracking b9f1f00ec4c8a00d47d0b133c9cf63bf 1 year
_jid Session identifier 1335776339539805355 Session
cookietest Tells the health check whether you have cookies and Javascript enabled in your browser true Session
js_enabled Tells the health check whether you have cookies and Javascript enabled in your browser true Session
HasClickedExternalLink Tells the health check if you have clicked on an external link. This is so we can warn you if you are leaving our website   Session
qHistory_temp Temporarily remembers the answers to your questions while you are using the health check and allows us to give you your action plan. This cookie is automatically , so no-one else can see the answers you gave 17032 20120628
False#Q0A 17033 HAPPY  
20120628 17036# Session  
ActionPlanState Remember which parts of your action plan are currently expanded so if you register and come back to the health check later on it will be as you left it   30 days
cm_vid Helps us track the effectiveness of our campaign advertising. They allow us to understand what visitors want to use and not to use, so we can improve the service you receive   Session
cm_medium Helps us track the effectiveness of our campaign advertising. They allow us to understand what visitors want to use and not to use, so we can improve the service you receive   Session
cm_sid Helps us track the effectiveness of our campaign advertising. They allow us to understand what visitors want to use and not to use, so we can improve the service you receive   Session
cd_campid Help us track the effectiveness of our campaign advertising. They allow us to understand what visitors want to use and not to use, so we can improve the service you receive   Session
cm_mid Help us track the effectiveness of our campaign advertising. They allow us to understand what visitors want to use and not to use, so we can improve the service you receive   Session
_cookie_notice Stores that you have been presented with the cookie notice y 1 day
_cookie_dismiss_newsletter (Inactive) Indicates whether the sticky newsletter footer should be displayed or not. (Inactive) hide 1 month (Inactive)
_cookie_submit_newsletter (Inactive) Indicates whether the sticky newsletter footer should be displayed or not.(Inactive) hide Permanent (30 years) (Inactive)

Third-party cookies

We use a number of cookies in order to deliver the best service we can. The following table shows the cookies we use, their use, when they expire and their category.

Cookie name Use Typical content Expiry
**utma Google analytics 40641725.112976225.1335532375.1335532375.1335537480.2 2 years
** utmb Google analytics 40641725.3.10.1335537480 30 mins
**utmc Google analytics 60997875 Session
** utmz Google analytics 40641725.1335537480.2.2.utmcsr=qa.moneyadviceservice.org.uk utmccn=(referral)
utmcmd=referral utmcct=/en/articles/target-guide 6 months  
disqus_unique Disqus commenting system 555362319221 1 year
__qca Disqus commenting system P0-1507298755-1335532374517 5 years
testCookie Disqus commenting system 1 Session
mc Disqus commenting system - Quantserve Analytics 4f9a9b56-ad019-313b2-7a1af 5 years
d Disqus commenting system - Quantserve Analytics EKkADLuBGLmfAQEGAb8J 2 months
UID Disqus commenting system - Quantserve Analytics 19a4b3b-2.19.171.120-1335532374 715 days
UIDR Disqus commenting system - Quantserve Analytics 1335532374 715 days
obuid Outbrain   60 days
taboola_ucc TABOOLA   1 year
n/a Media iQ   365 days
Conversion Tracking Advertising.com   30 days
Retargeting Advertising.com   30 days
quantserve Quantcast   18 months
flashtlakingad1 FT   2 years
id Facebook Code 30 days

We use a number of suppliers who may also set cookies on their websites on its behalf. The Money Advice Service does not control the dissemination of these cookies. You should check the third-party websites for more information about these.

Other useful information

A number of websites provide detailed information on cookies, including: