Please be aware that services listed on this tool may be disrupted or experiencing longer wait times due to recent government guidance regarding COVID-19. Face-to-face and local services in particular are likely to be affected. Please see below for more details.
Where to get free debt advice
If you’re struggling with debt, it can be hard to know where to turn. But with lots of free advice services
available across the UK, you can find help in a way that’s best for you.
On this page you can find:
All of the services below are free, confidential and hold a standard or membership code accredited by the Money Advice Service.
Online debt advice services
Online services are secure and you can get immediate, personalised help.
Some services are available 24 hours a day.
-
PayPlan
-
www.payplan.com
-
PayPlan's online debt solution tool, PlanFinder, can give you a personalised debt solution in as little as 15 minutes. They also offer free live chat and email support for immediate help.
Citizens Advice Web Chat
-
www.citizensadvice.org.uk
-
Citizens Advice offers free, independent, confidential and impartial debt advice through their web chat service.
-
StepChange Debt Charity
-
www.stepchange.org
-
StepChange Debt Remedy provides you with the expert advice, budget support and solutions to help you manage your debts.
National Debtline
-
www.mymoneysteps.org
-
National Debtline offers free debt advice online through its My Money Steps tool and its web guides, fact sheets and sample letters.
-
Debt Advice Foundation
-
www.debtadvicefoundation.org
-
Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt.
Tully
-
www.tully.co.uk
-
Tully is the UK's first completely digital debt adviser. Go online, share your statements, build your budget and get free, confidential and personalised advice within minutes.
Telephone debt advice services
You can speak directly with an expert adviser. Telephone services are usually available weekdays,
evenings and Saturdays.
-
PayPlan
- www.payplan.com
- 0800 280 2816
PayPlan's supportive, non-judgemental team of advisers help thousands of people beat their debts every year, and treat all of their calls with the strictest confidence.
National Debtline
- www.nationaldebtline.org
- 0808 808 4000
National Debtline has helped millions of people with their debts. They'll talk you through options and give clear advice on how to take back control.
-
StepChange Debt Charity
- www.stepchange.org.uk
- 0800 138 1111
StepChange helps change the lives of thousands of people every week. Their expert advice is impartial and personalised to each individual situation.
Face-to-face and local services
Search for a debt advice service near you. You can then set up a face-to-face
appointment and speak to an expert adviser in person.
Where shown, some local services can also provide debt advice by phone.
If you are self-employed or run a small business and have personal or business debts, contact the free advice service in your area: Business Debtline (England and Wales) and Business Debtline (Scotland) or Advice NI Business Debt Service (Northern Ireland).
Spotted an error? Let us know.
While we try to ensure this information is accurate and up to date, we cannot be
responsible for any inaccuracies in the information.
The Money Advice Service takes no responsibility and is not liable for any advice
given by third parties.
